Welcome to the Pharm@Sea CRM hub
Pharm@Sea, a wholly owned subsidiary of University Hospitals Sussex NHS Foundation Trust, delivers outpatient prescription dispensing and homecare pharmacy services across multiple sites. We are currently based at the Royal Sussex County Hospital in Brighton and the Princess Royal Hospital in Haywards Heath, providing dedicated outpatient and homecare pharmacy services that will form the foundation for our regional expansion, we’re planning to expand regionally.
To support that growth, we’re building a modern, integrated, patient‑centred CRM. This new system will digitise paper prescriptions, streamline day‑to‑day dispensing workflows, and bring real‑time data together across all our sites so teams can see the full picture at a glance.
This site is where we’ll share the story of that journey. From early discovery work to design decisions and staff workshops, you can follow each stage of the CRM programme and see how feedback from colleagues is shaping what we build.
Start exploring our CRM journey
Look out for staff‑only posts in the Staff Focus area, where we’ll share opportunities to get involved.
Read our latest Discovery Findings to see what we’re learning. Catch up on workshops like the Wireframe Design and Value Proposition sessions.